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BetterOffRed's avatar

The funnelling is real, pervasive and most sheeple don't care!

Yesterday, i was traveling to find a discontinued laptop on clearance. I foolishly thought the mobile website view on my phone would match my home computer's view of the product page.

No!

And while i called around (my husband was driving us for errands & day out), i searched.

The CS phone bot is uniform across all branches/stores and is a gatekeeper pushing us all to chatbots for help.

If you get a live person, they instruct you to "Just download the app!" They also have no idea how to check inventory without looking at their own phone to check their app. Nothing like walking over to check the shelves.

No phone service has been more aggravating and aggresively inept than the now, ever present AI.

BTW, online purchases to hold for pickup tequire creating an account. No more guest check-outs. They want full permissions to bombard your cell phone (required!) email (required!) and address with junk for eternity.

Cash. That's a comfort, but only 1 of the 8 registers at the store accepted cash. 🤯

Amy Sukwan's avatar

If you have the ability on a laptop I implore you to check your credit company bank information on that instead of the stupid "app." I say this because I know beyond any shadow of a doubt that what appears on say Bank of America's online site on my laptop versus Bank of America's online site on my phone app is different...and usually for the worse on the app. Good luck!

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